How well did we do?
In line with our ISO:9001 accredited quality procedures, we invite our clients and fellow consultant team to provide feedback on our professional performance at the end of each our projects. Our latest results are tabled below:
Skills & Knowledge
Did Baker Mallett display the required skills to carry out the role?
Did Baker Mallett demonstrate knowledge of similar work?
Attitude & Values
Did Baker Mallett promote and engage in a team approach?
Customer Promise & Service Delivery
Did Baker Mallett deliver what was required in order for the project to reach a successful conclusion?
Were Baker Mallett responsive to your requirements?
Would you recommend Baker Mallett to others?
Would you work with Baker Mallett again?
Do you consider Baker Mallett to be a First Class Supplier?
Did Baker Mallett provide Added Value over and above the service Agreement?
As a client, did you feel valued?